Surveillance & Investigations
Did you know that we literally wrote the book on successful strategies for modern surveillance investigations and the use of surveillance video footage in the courtroom successfully?
The book, Serious Surveillance: Obtaining Video Evidence that will Stand Up in Court, has been read by hundreds of investigators and information from its pages have been incorporated into numerous college classes and state-required pre-licensing courses.
We are serious about professional and discreet surveillance operations.
What is Surveillance? It is the systematic observation of persons, places or things in order to obtain information and is typically accomplished without the knowledge of the person being watched. Covert surveillance is the foundation upon which we have built CompassPoint Investigations!
noun. Close observation of a person or group, especially one under suspicion.
The act of observing or the condition of being observed.
We are called on to conduct surveillance for a variety of reasons; most often we are asked to document the activities of spouses, girlfriends and boyfriends who are believed to be cheating on their spouse or lover or to gather evidence in support of Worker’s Compensation and other insurance liability defense and fraud investigations. The use of covert (hidden) video cameras also give us the ability to secretly watch teenagers or your child (these types of cameras are often referred to as “nanny cams” or “nannycams”) in the home, while they are with their friends late at night or to discreetly document instances of fraud, theft, and embezzlement in the workplace.
Please keep in mind that every surveillance operation must be planned or you, as a client, are potentially throwing your money away! The plan need not follow a formal outline or even be in writing. However the plan is organized, each of our investigators taking part in any surveillance assignment learns every step of the operation because the actions of two or more investigators must always be coordinated. It may also include alternate courses of action; planning alternatives lets you adapt smoothly to dynamic situations.
We are committed to your success!
In order to be successful we attempt learn everything possible about the subject and what the client needs before setting out. If it is within your budget, we will do informational pre-surveillance work like database searches, DMV records, study maps, verify name spellings, address, check to see if the neighbors appear to be related to the subject of the investigation, etc. By visiting the neighborhood and driving around to determine ingress and egress routes, we can then make an intelligent decision on how to best proceed.
Before a surveillance takes place, we would like to obtain a photograph or at least a description of the person or the vehicle we are going to observe; the description of a vehicle should include the license plate number, if possible. Make sure the subject is going to be in town.
Oftentimes, the hardest part of conducting a surveillance is positively identifying the subject of the investigation. We have had hellish cases in which the claimant lived in a multi-story (5 stories to be exact) apartment complex with all entrances available only through a lobby; the only information we had from the client was that the subject was a certain ethnic race (the same as the rest of the residents), middle aged, and of average height and weight.
For all private investigators in general, not conducting pre-surveillance checks probably causes the loss of more clients than any other aspect of our profession and the investigator seldom knows what he or she did wrong. There have been many cases when a client said that the subject was living at a specific address, the investigator proceeded to get 10 hours of footage on a person looking similar to the subjects description… only to find out that the subject moved several weeks earlier. When the client gets the video and the bill they will be very disappointed, even though the investigator was using their information. Simply running the vehicle tag numbers at the location and verifying the residential telephone listing would have indicated that a new occupant was present. God forbid the video evidence makes it to a deposition or trial!
For piece of mind and knowing that you have hired the right private investigators for your surveillance needs, please give us a call.
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Suite A# 170
Pensacola, Florida 32504
FL PI Lic. #A 2500251